Why cosmetics favourite Lush is Liverpool BID Company’s Business of the Month for November

Liverpool BID Company’s named Lush as its Business of the Month for November – and director Sandra Byrne says it couldn’t have come at a better time.

The city’s much-loved cosmetics brand is celebrating 21 years of growth and innovation – Lush nationally is 30 this year! – which has seen it thrive and expand massively since it first began.

Sandra says:

“It is a significant milestone for the Lush Liverpool store, which has been transformed from a small shop to a groundbreaking retail destination.

“Starting on Church Street in a tiny shop, we quickly outgrew the original location and moved to Whitechapel, featuring an expanded spa.

“The brand’s continued success led to a move to the bustling high street – and our store now is the largest in the world!”

It’s also the run up to Christmas and that’s a magical time for everyone – and Lush Liverpool especially.

“This will be my 22nd year of bringing festive magic to Liverpool’s high street,” smiles Sandra, “and we have so many exciting things planned.

“It’s always been the vision at Lush to create not just a store, but an immersive Christmas experience where customers can shop, relax, enjoy a coffee, and create lasting memories with its unique Christmas characters.

“I’m so proud to transform the traditional retail experience into a nostalgic journey that celebrates the spirit of the season.”

And here’s why Lush Liverpool is a world beater…

Dedicated Shampoo Bar

The Shampoo Bar by Lush! is a new salon where you can learn more about your hair type and what products and ingredients complement it best. Services include having a shampoo bar expertly chosen by a Lush Hair Expert, before having your hair washed by a Lush Shampoo Therapist on a comfy lay-down basin bed (you can even choose between hard or soft water!). After, you can either self-style your own hair, or Lush’s Hair Stylists and Afro Hair Stylists will create your desired look. You even get to take your shampoo bar home with you.

Tranquil spa

At Lush Liverpool you’ll find an oasis of calm in its sanctuary spa which offers multi-sensory treatments using Lush’s gorgeous handmade products, specially created soundscapes and beautiful aromas. You can choose from a range of luxuriously pampering options which will all support the wellbeing of your body and your mind, to help you feel your best self.

In-store coffee shop

Take a breather while you shop in store – there’s a lot to see and do on four floors! – and visit the coffee shop on the first floor. Alongside a delicious range of hot and cold drinks, you can treat yourself to a selection of vegan pastries, cakes and snacks.

Perfume library

Lush’s perfume library houses a curated collection of Lush’s fine fragrances, from older favourites to the newest scents – as well as books about perfumery – to ensure customers can find the one that’s perfect for them.

First-floor Christmas Village

This month, Lush Liverpool will launch an interactive Christmas experience where visitors can meet festive characters like Snow Fairy, Mother Christmas, or Santa. The experience includes a bookable workshop where guests can create bath bombs and enjoy interactive games, on the revamped first floor.

And Sandra adds:

“We also have some big and exciting things happening next year which customers and fans of Lush will have to keep their eyes out for!”

Find out more information about Lush here.

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