Liverpool ONE delivers first-class free Christmas concierge service - The Guide Liverpool

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Liverpool ONE delivers first-class free Christmas concierge service



The countdown to Christmas shopping just got easier thanks to the return of incredible customer service at Liverpool ONE.

Until New Year’s Eve, the 10-strong Christmas Concierge team will assist you as you shop, dine and make the most of your visit to Liverpool ONE.

Launched last year to help customers tick everything off their Christmas shopping lists, the service is based on Peter’s Lane and Upper South John Street, and on-hand throughout Liverpool ONE to make your Christmas shopping experience easier and more enjoyable than ever before.

This year, your Liverpool ONE Christmas concierge will help you enjoy:

Hands-free shopping – Leave your Christmas shopping bags with the team while you tick off your Christmas list at favourite stores, or take a break to enjoy lunch or dinner at your favourite restaurant.

Helping hands – No need to struggle as the Liverpool ONE Christmas concierge will carry your shopping bags safely back to your car at the end of your visit.


Handy advice – No need to worry about where to find the perfect gift this year as the Christmas concierge team are experts in the best places to find exactly what you’re looking for.

Here to help – Want some recommendations for lunch? Need to book a table? Whether you’re after a quick bite or planning to dine at Liverpool ONE that evening, the Christmas concierge team are happy to assist with restaurant recommendations and bookings.

Have a great day – The Liverpool ONE Christmas concierge team are full of brilliant recommendations and information about making the most of the city’s many unmissable attractions during your visit.

Donna Howitt, Marketing Director at Liverpool ONE, said: “The festive season is well and truly underway in Liverpool, but the countdown to Christmas can leave some us spoilt for choice as we struggle to think of the perfect gifts for our loved ones and try to squeeze in all those festive social events.

“Our Christmas Concierge was a huge success last year and we found that shoppers really loved the chance to have that personal experience and get expert advice.

This year’s service is bigger and better, so we’re looking forward to kicking it off and offering really practical ways of helping customers get the most out of their trip to the city centre, whether it’s for shopping, leisure or both!”

Much-loved favourites such as Bar Hutte – complete with festive ‘carol-oke’ – is also back underneath the iconic, 30 metre-tall Christmas tree on Paradise Street, offering live music and a tempting menu of festive cocktails

Donna added: “We’re incredibly proud of our calendar of events this year and feel there really is something for the whole family – the Polar Adventure is magical activity for young children, while the grow-ups love Bar Hutte and, of course, the Christmas Concierge have lots more advice and top tips to share for the whole family.”

For more information about the Christmas Concierge, click here

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