M&S Bank Arena unveils brand new premium hospitality offerings

Jono Symonds Photo & Film

M&S Bank Arena is investing over £2 million in the venue, setting a new standard for luxury and exclusivity with a new hospitality offering

The arena, part of The ACC Liverpool Group’s waterfront event campus, is excited to introduce its brand-new premium offerings, featuring newly renovated spaces and exclusive VIP packages designed to elevate the visitor experience.

Premium at M&S Bank Arena

The newly remodelled spaces are designed to provide an unmatched experience, prioritising world-class customer service. Whether attending a high-energy concert, a thrilling sports event, or a corporate gathering, guests will enjoy a premium experience like never before. From luxurious private suites to revamped lounges and exclusive catering options, every detail has been meticulously crafted to provide comfort, style, and excitement.

The revamped premium offering introduces four levels of premium experiences to choose from:

Premium Super Suites

An experience that leaves a lasting impression, our Premium Super Suites combine elegant 1920’s styling in an exceptional space, suitable for groups up to 24 people. Customers will receive excellent views to main stage performances, a fully serviced bar and cloakroom, premium welcome drink for each guest, fast-track entrance, free parking facilities and hand-crafted food menus.

Premium Suites

Relax in comfort and style in a private Premium Suite, featuring the highest quality interiors and panoramic balcony seating. Suitable for groups of up to 12 people, customers will receive a welcome drink for each guest, fast-track entrance, free parking and cloakroom facilities.

Sodexo Live! Lounge

A fantastic experience for any customer, Sodexo Live! Lounge packages come with a premium seat with every purchase. Enjoy the magnificent views of the Royal Albert Dock whilst listening to live entertainment from locally sourced artists. Suitable for groups of all sizes and with a capacity of 130, the Sodexo Live! Lounge includes fast-track VIP entrance, a delicious food platter and table service for interval pre-ordering.

The Skyline Experience

The Skyline Experience provides an upgraded shared experience with ‘wow’ moments in chic surroundings. Customers will enjoy extensive views of the action, comfortable balcony seats and a selection of nibbles and drinks to order on the night. Suitable for smaller groups of 2 to 6 people.

Ben Williams, Commercial & Business Development Director at The ACC Liverpool Group, said:

“At M&S Bank Arena, we may not be the biggest live music venue in the Northwest, but we are committed to delivering the very best experience for our guests. Our newly enhanced premium offerings ensure that every visitor enjoys world-class hospitality, outstanding service, and an unforgettable atmosphere. Set against the stunning backdrop of Liverpool’s waterfront, right in the heart of the city, our arena is not only easily accessible but also provides a truly unique setting. Whether you’re here for a sell-out concert, an electrifying sports event, or a special celebration, our premium packages are designed to make every moment exceptional.”.