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This year sees the launch of a ground-breaking new degree programme at Liverpool Hope University, being run in conjunction with Liverpool City Council and spearheaded by the Lord Mayor Anna Rothery.
The institutions say that too few people from the city’s Global Majority groups take-up roles in social work – which has a significant knock-on effect for those needing care.
And to combat that shortage the University and the Council are creating 15 brand new spaces on Hope’s Social Work degree programme exclusively for those from under-represented communities.
One of the key elements of this ‘Black Access to Social Work – a Route Into the Profession for Diverse Communities’ course is that undergraduates won’t just complete a work placement, they’ll also be assigned an experienced ‘mentor’ – a black social worker already working on the front line for the Council.
The idea is that the mentors can use their wealth of knowledge to guide students on their own career pathways.
And here some of the mentors reveal the journeys that led them down the road to helping others in the city.
“Nothing equates to the satisfaction of being a social worker – nothing.”
Growing up in Liverpool’s inner-city Toxteth region, Maleka’s family fostered many young people who found themselves in need.
What was striking to Maleka, even as a young girl, is that despite the children coming from lots of different backgrounds, and had varied cultural needs, all of the social workers that arrived at her house were White.
Fast forward to 2020, when Maleka, 27, first took up a role as a social worker with Liverpool City Council, she felt as if she’d somehow ‘closed the circle’ on her ambition to try and redress the imbalance she first noticed all those years ago.
Maleka – who works as an Adult Services social worker in the Council’s Central Team, covering everything from learning disabilities to homelessness and drug and alcohol misuse – explains: “My grandmother was a foster carer for two decades and I saw first-hand the positive impact you can make on the lives of young people. I was always fascinated by it.
“The majority of the children we fostered are still in touch with our family, and still refer to my grandmother as ‘nan’.
“A lot of the children we fostered were Black. But the thing I noticed most back then was that both our social worker, as a family, and the social workers of the children, were always white.
“We had African children with certain cultural needs, such as certain foods important to their religion, but when the children were placed with us, we were never given information about these needs – what their diet might look like, how you need to maintain Black children’s hair differently.
“My nan, of course, knew all about the differences.
“But this is one of the key reasons I wanted to become a Black social work practitioner. And it now feels as if I’ve completed an important circle.
“There are currently just a handful of Black practitioners within Liverpool City Council’s Central Team. To me, that’s something that should be addressed. Representation matters. And we need more Black people applying for these posts so that they can progress into more senior roles.”
Maleka says she’s faced no discrimination as a Black practitioner, with her white colleagues embracing the Black Lives Matter movement, especially her team leader.
The Council also recently launched the ‘Race Equality Taskforce’, which Maleka says is ‘another step in the right direction’ but adds: “There’s still work to be done if we’re to see measurable changes.”
Perhaps even more important is Maleka’s enormous enthusiasm for the job. So what can Hope students look forward to?
Maleka says: “The best part of my week is going to see the service users, working on a close, personal level with individuals. You witness all the small wins that you’ve supported people to achieve. Nothing equates to that satisfaction – nothing. I’ve been personally named in a funeral eulogy, which was enormously important for me. “
“We’re here to empower families, from all cultures, to help themselves.”
Experienced social worker Yvonne is a former Team Manager in Children’s Services for Liverpool City Council.
And while she might be semi-retired, in her mid-60s, she still wants to help students in a mentoring role.
Yvonne, a mother of two and grandmother of three, grew up abroad but moved to Liverpool aged 10.
And because she came from a family who devoted their lives to helping others, it was only natural that Yvonne would do the same.
Yvonne initially studied for a CQSW (Certificate of Qualification in Social Work) and Diploma in Social Work at The University of Liverpool before gaining a Master’s degree in Crime Deviance and Social Policy from Edge Hill University in 1995. She also has a Diploma in Management Studies from Chester University.
And being a Black social worker in the 1980s was not without its challenges. There was also a Black Workers Group you could attend for support.
She reveals: “It wasn’t just about the racism you’d encounter, but also the glass ceiling that acted as a barrier to progress. There was one incidence of racism, from when I first started work that has always stuck in my mind.
“I was visiting an elderly Muslim man in an old folks’ home and I found out they were making him pay for his food because it was Halal. Absolutely outrageous, disgraceful. I challenged it, demanded they give him a refund, and told them they needed to be meeting his needs.
“You had social workers who struggled with assumptions that, just because a family looked European, they were white – when in fact they identified as Black. You’d get comments such as, ‘Well, they look white to me…’.
“Another time I was asked to leave a hospital room because the white nurse and the white doctors assumed I was one of the parents of a Black child who had been brought in to be assessed.
“And it’s not about having ‘thick skin’ or being confrontational, it’s about challenging things when you know they’re wrong and allowing others to learn from those mistakes.
“As a mentor for other Black students, I want to be able to share some of this valuable knowledge.”
Yvonne says she’s keen to see more representation from the Black Community.
She adds: “It’s about providing the appropriate support. And that’s why I’m glad that Black social work students will have these mentors so they can talk through these issues, and to gain the confidence to talk about anything that might be affecting them.”
And what other pieces of advice might she have for students?
She laughs: “You need a sense of humour in this job..
“My passion was safeguarding children, from all different age groups, and it’s fair to say that while you see the best in people you also see the worst in people.
“You need to come into this job with eyes wide open – but they’ll open further once you get on the trail, believe me. Yet it’s also a very rewarding job. I’ve had young people contact me years later to let me know how they’re doing, talking about babies and marriages.
“And it’s hugely satisfying when you can engage with young people. For me, I was there to empower families to support and help themselves, and also to protect children and young people, taking account of all the different cultural considerations – and also to be a positive role model as a Black worker.”
“We all have different barriers and challenges – and having a Mentor can only be a positive thing.”
Amina has a unique dual role in the initiative – not only will she be overseeing the project, she’s also a Professional Tutor in the School of Social Sciences at Liverpool Hope University.
Amina, a highly-experienced individual who’s been employed as a Mental Health Social Worker within the NHS, among other roles, says her own personal experiences can help guide others.
Amina, who hails from Lancashire’s Indian Muslim community, explains: “With this new course, we’re meeting a need that hasn’t really been catered for before.
“I’ve worked in a lot of different sectors and what I’ve found is that there are a lot of microaggressions, a lot of institutional practices embedded, without people consciously knowing their impact.
“Equally there’s an element where if you’re from a Black, Asian or ethnic minority group you think ‘you know what, I’m going to keep my head down, get on with the work, and if I take on more and more work I might be more likely to get a promotion. But it’s not a level playing field.’
“It’s not necessarily a conscious thing – but it’s a form of discrimination and these things do exist. It might be workplace bullying, for example. You might think, ‘Is it because it’s me, because I’m doing something wrong, or is this aggression a wider issue?’
“And, for me, that’s why we need mentors – to guide people through these complex issues and scenarios.”
Amina, who herself completed a Master’s in Social Work at Hope, admits the Black Access to Social Work – a Route Into the Profession for Diverse Communities course ‘won’t solve everything’.
But she adds: “It is, though, a key cog in the machinery of change.
“We want to help students across a number of key areas – from finances to advice on understanding the application process itself, for example for individuals who speak English as an additional language or where going to university is not the usual route taken.
“It’s also about giving pastoral support to students, such as making sure they know where the prayer rooms are within the university or who to go to for support when struggling with an issue.
“The mentors will help students holistically in terms of their personal and professional challenges, but we’ll also have a framework in place for a wide variety of student services.
“We all have different barriers and challenges that we face, personally, and having a Mentor can only be a positive thing.”
Amina says that Hope is using the term ‘Black’ in the political sense – and wants to make clear the team does not want to alienate people from other diverse communities who might want to apply.
She adds: “We’re trying to build links with the East Asian communities in Liverpool, for example, and the programme is inclusive of all minority backgrounds.”
Hope and Liverpool City Council are also running a series of webinars talking about the initiative, starting Weds April 7th, 6:30pm, where Mentors and course leaders will be answering any questions.
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