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If ever there was a time we needed a bit of a pampering, this is it, and July 4 will be the day when we can all begin to book in again.
It will look a little different after lockdown and COVID-19, but it will be as therapeutic as ever, says Lyndsay Tyer, from Suites Hotel and Spa – and, crucially, it will be safe.
“We have put a number of additional measures in place to ensure our clients and our staff are totally protected,” says Lyndsay, general manager of the 4-star venue in Knowsley. “Sanitising stations, distancing procedures and staggered times are just some of the practises we have introduced to ensure that everyone is safe, and we are conforming to necessary guidelines.
“People might get a shock when they come in and see screens in reception, and requests to respect each other’s space, but it’s all for their benefit and that of those who work here.”
She says lots of customers have been phoning in to ask when they can book in so it will be nice to be able to offer their treatments again.
“The ‘want’ is there and people are definitely keen to get back to normal life and look forward to all the things they used to,” adds Lyndsay. “But, of course, they want to be assured they can do so safely.
“While many of the procedures were carried out before to ensure cleanliness and quality, they’ve obviously been added to. Compass Hotels, of which we are now a part, has created a National Accreditation and programme in the wake of Covid-19 that it’s putting all its hotels through.
“It will take time to build confidence again. But although some things will have changed, one thing that won’t have altered will be the warm welcome we’ll be waiting with!”
We asked Lyndsay to take us through the changes you can expect to see at The Spa @ Suites Hotel and others across Merseyside.
Lyndsay says: “Much of the problem is the unknown and we understand that, but we will make sure that we can provide our services safely while ensuring clients have a relaxing and enjoyable experience.
“And that is something that’s needed more than ever right now.
“When mental health is in everyone’s minds after the crisis and lockdown, we can help to give a little comfort, relaxation and that feeling of well-being.
“People need to be together, they need to get back with friends and family, and they need to have quality time.
“They just need to know they can enjoy that safely, and there are measures in place so they can.”
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