GDPR Compliance Policy

At The Guide Liverpool, we are committed to protecting the privacy and personal data of our website visitors. This GDPR Compliance Policy outlines how we collect, use, store, and protect personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller

The data controller for the personal data collected through www.theguideliverpool.com (“Website”) is The Guide Liverpool, located at 2 Queen Square, Liverpool, L1 1RH. If you have any questions, concerns, or requests related to the processing of your personal data, please contact us at info@theguideliverpool.com.

Personal Data Collection and Use

1. Consent: We collect and process personal data based on your consent. By using our Website, you consent to the collection, use, and storage of your personal data as described in this GDPR Compliance Policy.
2. Types of Personal Data: We may collect various types of personal data, including but not limited to:
   • Contact information (such as name, email address, and phone number).
   • Demographic information (such as age, gender, and location).
   • Usage data (such as IP address, browser type, and device information).
   • Communication preferences and feedback provided by you.
3. Purposes of Processing: We collect and process personal data for the following purposes:
   • To provide and personalize our services, content, and communications.
   • To respond to your inquiries, comments, or requests.
   • To send you newsletters, updates, promotions, and marketing communications if you have opted in to receive them.
   • To improve our Website, analyze user behavior, and enhance user experience.
   • To comply with legal obligations or enforce our rights and policies.
4. Lawful Basis for Processing: We rely on the following lawful bases for processing personal data:
   • Consent: When you provide your explicit consent for specific processing activities.Legitimate Interests: When the processing is necessary for our legitimate interests and does not override your rights and freedoms.Legal Obligations: When the processing is necessary to comply with applicable laws and regulations.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you would like to request the deletion of your personal data, please contact us using the information provided in Section 1.

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal data.

Sharing Personal Data

We may share your personal data with third parties only in the following circumstances:

1. Service Providers: We may engage trusted service providers who process personal data on our behalf for purposes such as website hosting, data analysis, and email communications. These service providers are bound by contractual obligations to handle personal data securely and in accordance with applicable data protection laws.
2. Legal Compliance: We may disclose personal data if required to do so by law or if we believe that such disclosure is necessary to comply with legal obligations, protect our rights or safety, investigate fraud, or respond to a government request.
3. International Data Transfers
4. As part of our business operations, we may transfer and store your personal data outside of the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place to protect your personal data in accordance with the GDPR requirements.

Your Rights

As a data subject, you have certain rights regarding your personal data under the GDPR, including:

• Right to access: You can request access to the personal data we hold about you.
• Right to rectification: You can request the correction or update of your personal data if it is inaccurate or incomplete.
• Right to erasure: You can request the deletion of your personal data, subject to legal obligations and legitimate interests.
• Right to restrict processing: You can request the restriction of processing of your personal data under certain circumstances.
• Right to data portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, and transmit it to another controller.
• Right to object: You can object to the processing of your personal data based on legitimate interests or direct marketing purposes.
• Right to withdraw consent: If processing is based on your consent, you have the right to withdraw your consent at any time.
• To exercise your rights or make a data subject request, please contact us using the information provided in Section 1.

Changes to this Policy

We reserve the right to update or modify this GDPR Compliance Policy at any time. Any changes will be effective upon posting the updated policy on our Website. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests related to this GDPR Compliance Policy or the processing of your personal data, please contact us at [Contact Information].

By using our Website, you acknowledge that you have read and understood this GDPR Compliance Policy and agree to the collection, use, and storage of your personal data as described herein.