New general manager set to join Hilton Liverpool City Centre

Phil McPeake has been named as the new general manager of Hilton Liverpool City Centre and is set to take up the role on Wednesday 4 December.

The 221-room Hilton Hotel is located at 3 Thomas Steers Way, Liverpool L1 8LW, overlooking Royal Albert Dock.

His career reflects his dedication to service excellence, operational efficiency and team development. At Hilton Liverpool City Centre, Phil aims to enhance guest services, expand the hotel’s events business and foster a culture of innovation within the team. His proven expertise in hotel operations, paired with his passion for building strong teams, makes him a valuable asset to the hotel’s future growth.

“Phil is an excellent hotelier and with 23 years of operational leadership experience at Hilton, I have every confidence that he will do an outstanding job leading Hilton Liverpool City Centre,” said Stewart Lorimer, area general manager, Hilton.

Phil McPeake - Hilton Hotel Liverpool — Phil McPeake

“I am honoured to be joining the team at Hilton Liverpool City Centre,” said Phil. “The hotel has a fantastic reputation and I am eager to build upon its success. My focus will be on continuing to deliver exceptional service for our guests while working closely with the team to enhance operations and create new opportunities for growth. Liverpool is a vibrant city, and I’m excited to contribute to its dynamic hospitality scene, ensuring that Hilton remains at the forefront of guest experience and innovation.”

Phil joins Hilton Liverpool City Centre from Hilton Dublin Airport, where he served as general manager for over four years. Prior to that, he was general manager at Hilton York and director of operations at Hilton Manchester Deansgate. Originally from the North West, Phil started his career in the kitchen, including roles at Etrop Grange Hotel and aboard Cunard’s Queen Elizabeth 2.

Hilton Liverpool City Centre is part of Hilton Honors®, the award-winning guest loyalty program for Hilton’s 24 world-class brands.

Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else and free standard WiFi.

Members also have access to contactless technology exclusively through the industry-leading Hilton Honors mobile app, where Hilton Honors members can check-in, choose their room and access their room using Digital Key.